Social Media Marketing is the latest buzz in the Search Engine Marketing industry, everyone wants to know all there is to know and everyone is keen to jump onto this bandwagon.
So what is Social Media? According to Wikipedia, social media includes “the online tools and platforms that people use to share opinions, insights, experiences and perspectives with each other.”
Social media can take many different forms, including Internet forums, message boards, weblogs, wikis, podcasts, pictures and video and technologies such as blogs, picture-sharing, vlogs, wall-postings, email, instant messaging, music-sharing, crowdsourcing, and voice over IP. For the last few years this was all considered related to, but separate from mainstream media. Now there is hardly any differentiation.
Examples of social media applications that facilitate social networking are Google Groups (reference based), Wikipedia (information), MySpace and Facebook (profiles), YouTube (video sharing), Second Life (virtual reality), Flickr (photo sharing), Twitter (microblogging) and LinkedIn (professional connections). Many of these social media services can be integrated via Social network aggregation platforms like Mybloglog, Blogcatalog, and Plaxo.
What is Social Media Marketing? Social Media Marketing (SMM) is a form of internet marketing which seeks to achieve branding and marketing communication goals through participation in various social media networks.
The goals of a SMM program will differ for every business or organization, however most will involve building brand/idea awareness, increasing visibility, encouraging brand feedback and discussions as well as possibly selling a product or a service.
People gather together to use social media and are usually segmented by their choice of a community, their interests and the way they use the social site/tool. Most visitors enter through the wide topical lens of social media channels and exit them to reach your narrow-focus website.
Example: someone searches YouTube for plastic surgery videos, finds an original video you uploaded and notice the URL to your plastic surgery site. They click through and visit your site. You are then responsible for converting these viewers into loyal buyers.
What is Social media optimization? Social media optimization (SMO) is a set of methods for generating publicity through social media, online communities and community websites.
SMO can include participation in profile creation sites, adding RSS feeds, adding a “Digg This” button, blogging and incorporating functionalities like Flickr photo slides and YouTube videos. .
In Social media optimization referrals are created through the use of networking in social bookmarking, video and photo sharing websites.
In a similar way, viral marketing utilizes word of mouth through friends and families and blogging achieves marketing goals by sharing content through RSS and blog search engines such as Technorati.
Rohit Bhargava is credited with inventing the term SMO. His original five rules for conducting Social Media Optimization are:
Increase your linkability
Make tagging and bookmarking easy
Reward inbound links
Help your content travel
Encourage the mashup
Spam in social media:
As with search engines, social media is prone to spamming. However networks such as LinkedIn and Facebook have taken actions against spam to lessen the occurrence of malicious activity. Some social media sites, such as Digg, empower users to bury content that is considered low quality or spam.
Apart from getting traffic and attention for your website, Social media marketing can accelerate the promotion and spreading of ideas among targeted audiences and to promote a specific event/website or business. It can be used to lessen the impact of negative reviews and to build quality inbound linking for your site.
Social media optimization and marketing is a strategic and methodical process to establish your influence, reputation and brand within communities of potential customers, readers or supporters.